Frequently asked questions
Straight answers
The drink
What is the African Gem Aloe Ferox Herbal Drink?
A 750ml botanical drink made in South Africa from wild-harvested Aloe Ferox — Cape Aloe — blended with five Southern African botanicals: St John's Wort, Wild Olive, African Potato, Sutherlandia and Wild Dagga. It is taken as a daily bitter tonic to support general wellbeing. Ingredients: Aloe Ferox (Cape Aloe), St. John's Wort, Wild Olive, African Potato, Sutherlandia, Wild Dagga
How much is the herbal drink?
A 750ml bottle is ₦15,500, and it is currently in stock.
How do I take it?
Follow the directions on the label. If symptoms persist, consult your doctor or pharmacist. It is a herbal food supplement rather than a medicine. If you are pregnant, breastfeeding, or giving it to a child, speak to your doctor or pharmacist first.
How is Aloe Ferox different from Aloe Vera?
Aloe Ferox is native to South Africa and naturally carries a higher concentration of active plant compounds than common Aloe Vera. Ours is not farmed — it is wild-harvested and hand-picked, a Cape tradition documented since 1716.
Ordering
How do I order?
Order on the site: add what you want to your cart, choose your delivery area, and enter your details at checkout. You will get bank transfer instructions and an order reference straight away, and your order ships once payment is confirmed.
Where is my order?
You can check any order with its reference and the email you used, on the order lookup page. If you cannot find the reference, our team can look it up for you.
What happens if I do not pay?
Stock is held for 3 days. If payment has not arrived by then the order is cancelled automatically and the stock goes back on sale — you are welcome to order again at any time.
Can I change or cancel my order?
Yes, if it has not shipped. Message our team with your order reference and they will sort it out.
Paying
How do I pay?
By bank transfer. When you place an order you get the account details and an order reference; send the reference with your transfer so it can be matched. Your order ships once payment is confirmed. Card payment is planned for a later update.
How do I know my payment went through?
Once you have transferred, mark the order as paid on its order page and upload or note your proof. Someone checks it and confirms — you will get an email as soon as it is done.
Delivery
Where do you deliver?
We deliver across Nigeria. Current areas and rates: Lagos — ₦4,500; Abuja (FCT) — ₦4,000; Rest of Nigeria — ₦4,000
How much is delivery?
It depends on where you are: Lagos — ₦4,500; Abuja (FCT) — ₦4,000; Rest of Nigeria — ₦4,000 The rate for your area is added at checkout once you choose it.
How long does delivery take?
Orders ship once payment is confirmed. Delivery time depends on your area and the courier — our team can give you a current estimate for your state.
Returns
Can I return it?
If something arrives damaged, wrong, or is still sealed and unopened, get in touch and we will put it right. Opened consumable products cannot be resold, so those cannot be returned unless there is a problem with them. The full policy is on the returns page.
Becoming a distributor
How do I become a distributor?
By buying one of the distributor packages. Each package is a bundle of the drink at distributor pricing that also registers you under our team. Pick the package that suits you, order it like any other product, and someone will be in touch to complete your registration. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
What distributor packages are there?
There are seven, from ValuePlus at ₦17,500 up to African Executive at ₦963,000. Larger packages carry more bottles and more PV, and unlock more of the plan. The full comparison is on the distributors page. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
What is the cheapest way to start?
ValuePlus, at ₦17,500, carrying 13 PV. It is the entry package — you can upgrade later and the plan credits the difference. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
Do I have to sell to be a distributor?
No. Plenty of people buy a package purely for their own supply at distributor pricing. Selling and introducing others is optional, and what the plan pays for if you choose to.
How distributors are paid
How do distributors get paid?
There are twelve published ways the plan pays — on what you sell yourself, on the volume of people you introduce, on rank, and on holding stock. Every rate and the condition attached to it is published on the compensation plan page. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
What is the direct sponsor bonus?
The published rate is 30%. The qualifying condition for it, and for every other part of the plan, is on the compensation plan page. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
What is PV?
PV is point value — the volume a purchase carries in the plan. Ranks are reached on accumulated PV rather than on money, which is why each package lists its PV as well as its price. Silver, for example, needs 1,500 PV. Earnings depend entirely on your own effort, skill and time — no income is guaranteed.
About us
Who are you?
We are official distributors of the African Gem Aloe Ferox Herbal Drink, based at 6 Oniba Drive, Iba, Ojo LGA, Lagos, Nigeria. The plant is wild-harvested in South Africa and the drink is bottled there; our story is on the about page.
Is the product registered?
Our NAFDAC registration number is A7-102608L. It is a herbal food supplement rather than a medicine, and it is not intended to diagnose, treat, cure or prevent any disease.
How do I contact you?
WhatsApp is quickest — +234 812 932 7849. You can also call 0812 932 7849 or email wellnessnaturalshub@gmail.com.
